What to do when you’re out of your element
Let’s say you’ve arranged a meeting with a potential client. There have been a few rudimentary email exchanges outlining what they have in mind, but the face-to-face chat will formalise their needs and expectations. You walk into said meeting and find yourself discussing a forthcoming celebration with people of a culture you’re unfamiliar with, and the event will incorporate traditions that you’ve never even heard of. What do you do? You have a mouth: use it The most important thing ...
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