Get in Touch With Us
Got a question about a casino we've reviewed, spotted something that needs updating, or want to suggest a brand for us to look at? Here's how to reach the team behind Non Gamstop Casinos, and what we can actually help with.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a real person will read your message — we don't run on canned auto-replies. We aim to get back to you within a couple of working days, though it can take a little longer if we're mid-way through updating our reviews.
To help us route your message quickly, it helps to say upfront whether you're asking about a specific brand, flagging an error, or reaching out for something else entirely.
What We Can Help With
Non Gamstop Casinos exists to help readers compare casinos not on GamStop, understand how the sites work, and make an informed choice. That shapes the kind of enquiries we're set up to answer:
- Questions about our reviews — if you want more detail on how a brand from our Best Non GamStop Casinos 2026 page compares on bonuses, games or payment methods, ask away.
- Corrections and updates — welcome offers, wagering terms and free spin amounts change often. If you spot something that looks out of date on a listing for Betmica, Kikibet, Betninja or any other operator we cover, tell us and we'll check it.
- Suggestions for coverage — if there's a topic around slots not on GamStop, payment methods, or how these sites differ from UKGC-licensed casinos that you'd like us to explain in more depth, let us know.
- General feedback — positive or critical, we read it. It genuinely feeds into how we rate and rank the sites we list.
- Partnership or editorial enquiries — if you represent an operator or affiliate and want to discuss working with us, introduce yourself and explain what you have in mind.
What We Can't Do From This Page
We're an independent comparison site, not a casino, and not a customer support desk for any of the brands we list. That means we can't access your account with an operator, process a withdrawal, resolve a dispute over a bonus, or make decisions on a casino's behalf. If you have an issue with an operator directly — a delayed payment, a bonus query, or a verification problem — you'll need to contact that casino's own support team, usually via live chat or email on their site.
Similarly, if you're concerned about your own gambling or a loved one's, we'd rather point you towards proper support than pretend a comparison site can offer that. Mention this in your message and we'll signal you towards organisations that specialise in it, or you can search for UK-based gambling support services directly.
Before You Write In
A few readers write to us with questions we've already answered elsewhere on the site, so it's worth a quick check first. Our guide to the best non GamStop casinos covers how these sites are rated, what GamStop is and why some players look beyond it, the games and payment methods on offer, and how these casinos differ from UKGC-licensed operators. If your question is about something specific — a welcome offer figure, a wagering requirement, a licensing detail — including the brand name in your email speeds things up considerably.
A Note on How We Work
Everything we publish is meant to be accurate at the point we check it, and offer terms on casino sites can change without notice. If you've acted on something we wrote and found the details didn't match what a casino offered you, we want to hear about it — it helps us keep listings honest for the next reader. We don't accept payment in exchange for a favourable review, and any commission we may earn from a listed brand doesn't influence its position on our site.
This site is intended for adults aged 18 and over. If you're under that age, please don't contact us regarding gambling-related content.
Thanks for taking the time to read this far — we look forward to hearing what's on your mind.